Refund policy

Last updated: 27 July 2026

Our 100-day guarantee. We stand behind Tempo. If you're not happy with your purchase, you can return it within 100 days of delivery for a refund. We want you to buy with confidence.

How to start a return. Email support@tempogolf.co with your order number and the reason. We'll reply with instructions. Please don't send items back before contacting us.

Condition. For a standard change-of-mind return, items should be in reusable condition where possible. Because our guarantee is designed to be genuinely risk-free, we'll always work with you fairly — talk to us.

Faulty or incorrect items. If your item arrives damaged, faulty, or wrong, we'll replace it or refund it in full, including any return postage. Email us with a photo and your order number.

Refunds. Once your return is approved (or received, where a return is needed), we'll refund your original payment method within 5–10 business days. Your bank may take a little longer to show it.

Your statutory rights. If you're in the UK or EU, you have a legal right to cancel most online orders within 14 days of receipt for any reason, separate from and in addition to our 100-day guarantee. These rights are unaffected by this policy.

Contact: support@tempogolf.co.